Full-timeOn-site

Academic Counselor (Telugu)

  • Chennai, Tamil Nadu
  • 1–3 years
  • Apply by 20 Dec 2026
Apply now
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At a glance

Location
Chennai, Tamil Nadu
Work mode
On-site
Job type
Full-time
Experience
1–3 years
Apply by
20 Dec 2026
Posted
12 Nov 2026

About the role

We are seeking an empathetic, persuasive, and target-oriented Academic Counselor (Telugu) to guide students and parents in making informed higher education decisions. In this role, you will connect with prospective students via calls, video sessions, and in-person consultations, understand their academic background and career goals, recommend suitable colleges and courses, and assist them through the complete admission process.

What you will do

  • Student & Parent Counseling: Connect with inbound and outbound leads in Telugu and English to understand students' academic interests, budget, and career aspirations.

  • Course & College Guidance: Recommend suitable degree programs, universities, and career pathways while clearly explaining eligibility, fee structures, and placement prospects.

  • Admission Conversions: Follow up consistently with prospective students and parents, resolve queries, handle objections, and guide applicants through registration and enrollment to meet monthly admission targets.

  • CRM & Lead Management: Maintain accurate daily logs of calls, counseling sessions, follow-ups, and application statuses in the CRM/lead tracker.

What we are looking for

  • Education: Bachelor’s degree in any discipline.

  • Language: Native or fluent proficiency in Telugu (spoken & written) along with good working knowledge of English.

  • Experience: 1–3 years of experience in academic counseling, EdTech sales, tele-counseling, or customer support.

  • Skills: Strong persuasion, active listening, and rapport-building abilities with a target-oriented mindset.

  • Tech & Tools: Basic proficiency in MS Excel/Google Sheets, CRM tools, and personal laptop.

Skills

  • Fluent in Telugu
  • Academic/career counseling
  • student & parent advisory
  • Lead Conversion
  • Active Listening
  • Rapport Building
  • Google Sheets / MS Excel

Qualifications

  • Bachelor’s degree in any discipline

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Questions about this role? Write to careers@phoenix360.in.

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